Returns and Exchanges

Your satisfaction and your child's comfort are our priorities. If something is not right, we are here to make it right.

Return Policy

We accept returns or exchanges within 30 days of delivery for items that are unworn, unwashed, in original condition with tags attached, free of damage or stains, and returned with a copy of your order confirmation or packing slip. Items returned outside these guidelines may be declined or issued store credit at our discretion.

How to Start a Return or Exchange

Email hello@pediatechapparel.com with your order number, the item you would like to return or exchange, and the reason. We will respond within 2 business days with instructions and a return shipping label if applicable. Once your item is received and inspected, your refund will be issued to your original payment method, or your exchange will ship within 3 to 5 business days.

Return Shipping

If the return is due to an issue on our end — wrong item, defect, or damage — we cover return shipping. For size exchanges or change-of-mind returns, customers are responsible for return shipping costs.

Health and Safety Note

Because our products are designed for medically complex children, we are unable to accept worn, used, or soiled garments for hygiene reasons. Thank you for understanding.

Questions?

Contact us at hello@pediatechapparel.com or through our Contact page.